FAQ ::|:: Public ::|:: BOUNDBLOND.COM

Q. How much will it cost me to join?
A. Membership costs $10.00 for 30 days. This is a one-time charge and there is no need to cancel your membership.

Q. What payment options are available?
A. Payment options include the following: credit cards - Visa (Verotel only), Mastercard, Discover/Novus, JCB, Korean Credit Cards, 900 Billing (US only) and Direct Debit. We also accept personal checks (U.S. only), money orders (U.S. only) or well concealed cash (at your own risk).

Q. What appears on my bank/credit card statement?
A. Charges will appear on your statement as either 'CCBill.com*Desert Bound' if you join through CCBill or 'Verotel Merchant Services BV' or 'Ticketsclub' if you join through Verotel.

Q. Do you protect my privacy?
A. We are 100% committed to your privacy! Please be sure to read our Privacy Policy. To view CCBill's privacy policy click here. To view Verotel's privacy policy click here.

Q. I have some questions about your billing company - CCBill/Verotel?
A. Go here to read CCBill's Customer FAQ page.
A. Go here to read Verotel's Customer FAQ page.

Q. How do I view a Video Clip?
A. You will need the Windows Media Player to view our Video Clips. It's a great and easy to use program that is available for free here.
Click on the Video Clip you want to view using your left mouse button. A file download box will appear on your screen with options - choose the "SAVE" or "SAVE THIS FILE TO DISK" or "SAVE TARGET AS" and save to your C: drive, or you can save the Video Clip to a 3" Floppy using your A: drive. When download is complete, simply locate the downloaded Video Clip on your computer or your floppy disk and double click on the windows icon and it will play on your Windows Media Player.

Q. What if I forget my password?
A. Scroll down to the bottom of this page and click on the appropriate button. Mail order members, please include your usercode/username and email address.

Q. Why isn't my password working?
A. Your password is case-sensitive - in other words - if you chose a password and capitalized any of the letters, they must always be capitalized for your password to work. If you still have problems, scroll down to the bottom of this page and click on the appropriate button.

Q. How do I cancel my membership?
A. To cancel your membership through CCBill click here.
A. To cancel your membership through Verotel click here.

Q. When should I cancel my membership?
A. You should cancel your membership at least seven (7) days before your renewal date or else I cannot guarantee your account will not be billed for the next month.

Q. If I cancel my membership can I still get into the Members' area?
A. Your membership will be valid through the month that you paid for. For example, you join on Feb. 3rd and you decide to cancel Feb. 10th, your membership is valid for 30 days from Feb. 3rd.

Q. I have some questions about your billing company - CCBill/Verotel?
A. Go here to read CCBill's Customer FAQ page.
A. Go here to read Verotel's Customer FAQ page.

Q. Which tokens do you accept?
A. We accept Bee-Tokens, formerly known as Bondage Tokens.

Q. Does Bee-Tokens rebill my credit card after my initial token purchase?
A. No, absolutely not. Bee-Tokens does not automatically rebill your account, you purchase tokens when you choose.

Q. Is my purchase through Bee-Tokens secure?
A. Yes, Bee-Tokens uses SSL Encryption and your purchase will be be safe and secure.

Q. I was unable to view the gallery I purchased, what do I do??
A. Go to Bee-Tokens and Request a Refund. You should also do a System Compatibility Check to make sure your system is compatible for viewing our galleries.

Q. I still have questions about Bee-Tokens?
A. Please visit Bee-Tokens and read their Customer Manual for additional customer information.

Q. What if I want to contact Chrissy directly about Bee-Tokens?
A. Send Chrissy an email at tokens@boundblond.com.

Q. What kind of information do you collect?
A. We only collect the following information if you choose to purchase something from the Store - your first and last name, your mailing address, your telephone number and your email address. Please make sure you read our Privacy Policy.

Q. What happens to the information your billing company collects?
A. You can read CCBill's privacy policy here.
A. You can read Verotel's privacy policy here.
A. You can read Bee-Tokens' privacy policy here.

Q. Do you sell, trade or release any of my personal information?
A. We absolutely DO NOT sell, trade or release any of your personal information. In fact, we will not contact you in any way unless you request it and then it will only be via email.

To retrieve your lost or forgotten password, click one of the buttons below; mail order members, please include your username/usercode and email address.

To cancel your current membership/subscription, click one the buttons below.